Become a Guest Services Agent at HAC Québec, located in Halifax, Nova Scotia, where your focus on guest satisfaction drives results. Your creative approach will enhance the guest experience through attentive service and problem resolution.

This full-time role includes managing check-in and check-out processes and addressing guest queries with a friendly demeanor. With 18 months of experience in hospitality, you will collaborate with other departments to provide personalized service. Robust communication and listening skills will be vital to fulfilling guest needs and preferences.

Key Responsibilities:
• Facilitate smooth check-in/check-out for guests
• Address inquiries and requests promptly via various channels




• Proactively resolve guest concerns to their satisfaction
• Collaborate with departments for tailored guest experiences
• Employ creativity to continually improve service quality

Requirements:
• 18 months relevant experience in hospitality
• Excellent communication skills, both oral and written
• Natural inclination towards customer service
• Ability to calmly handle difficult scenarios
• Familiarity with OPERA PMS preferred

Apply your customer service expertise and creativity at HAC Québec in Halifax.
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📌 Join HAC Québec as a Guest Agent (Nova Scotia)
🏢 Germain Hôtels
📍 Nova Scotia