Become an Assistant Manager in Retail Operations at Follett, where you will help steer store management within a college bookstore or convenience store setting. Focus on training, customer engagement, and operational standards.
This role encompasses a variety of responsibilities from supervising a sales team to managing cash operations and ensuring compliance with merchandising practices. Your leadership will be pivotal in creating a customer-focused culture and meeting operational goals. You will be a crucial link between various support functions in the store.
Key Responsibilities:
• Supervise work activities of the sales staff
• Schedule and manage team hours for optimal coverage
• Train employees on company operations and policies
• Ensure adherence to merchandising and operational standards
• Resolve customer inquiries and foster a service-oriented culture
Requirements:
• Associate's Degree or equivalent preferred
• 1-3 years of retail/bookstore experience preferred
• Experience supervising staff desirable
• Required computer literacy for daily tasks
• Effective communication skills, both written and verbal
Lead store operations and enhance customer satisfaction at Follett as an Assistant Manager.
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