Elevate customer satisfaction as a Strategic Account Manager at United in London, Ontario. This role prioritizes developing robust relationships and operational excellence in the cleaning industry.

As a key liaison for customers, you will focus on maintaining trust-based partnerships and ensuring top-tier service. Your collaboration with Partner Relations and Talent Acquisition will be vital in creating a high-performing team. You will also actively manage revenue growth and operational strategies to improve customer loyalty and retention metrics.

Key Responsibilities:
• Lead direct customer interactions and proactive outreach
• Collaborate on performance improvement plans
• Manage store P&Ls; and drive revenue growth




• Conduct business reviews with key customers
• Implement training and development for staff

Requirements:
• Degree in Business Administration or related field
• At least 5 years' experience in the Janitorial sector
• Over 10 years' experience in operational management
• Strong problem-solving and organizational skills
• Willingness to travel within territory as needed

Leverage your industry expertise to enhance customer experiences and operational success as a Strategic Account Manager.
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📌 Strategic Account Management in Cleaning (Ontario)
🏢 United Services Group
📍 Ontario