Join ABSA as a Client Support Supervisor, where you'll champion exceptional customer service and efficient administrative processes. This hybrid role is ideal for those passionate about leadership and development.
In your role as Client Support Supervisor, you'll manage a dedicated team focused on ensuring top-quality technical service delivery. You'll engage directly with staff to enhance performance, navigate complex administrative issues, and drive continuous improvements. Strong communication skills and a background in team leadership are essential for success.
Key Responsibilities:
• Lead and coach administrative team members
• Review and ensure compliance with service standards
• Identify and implement process improvement opportunities
• Support team in training and onboarding processes
• Coordinate cross-functional teamwork and project support
Requirements:
• High School Diploma required for application
• 2+ years in a supervisory or leadership capacity
• Knowledge of ISO 9001 certification processes
• Change management training experience
• Diploma in business administration perks applicants
Become a key player in enhancing ABSA's customer service framework.
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📌 Supervisor of Client Support at ABSA (Alberta)
🏢 ABSA
📍 Alberta
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