Become a Truck & Bus Service Advisor with Cummins in Mississauga, ON, where you'll deliver exceptional service while managing customer relations in office. This role demands technical knowledge and adept communication skills.

As a key customer contact at Cummins, you will orchestrate service operations, ensuring timely repairs and positive experiences for fleet customers. You’ll manage documentation, prepare quotes, and liaise with technicians to fulfill service needs effectively. Your customer-first approach will bolster long-lasting relationships while supporting efficient workflow.

Key Responsibilities:
• Act as the main customer contact for service inquiries
• Open and oversee work orders and service plans




• Schedule repairs in coordination with service teams
• Address warranty and repair-related questions
• Keep precise service and customer records

Requirements:
• Experience in a customer-focused service role
• Knowledge of truck and heavy equipment service processes
• Strong multitasking and organizational abilities
• Proficient with service management software
• Technical certification or diploma required

Excel in customer-centric services and repair coordination as a Truck & Bus Service Advisor with Cummins.
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📌 Cummins Truck & Bus Service Advisor Role (Ontario)
🏢 Cummins
📍 Ontario