Take the lead at NFI Group’s current Service Centre in Brampton, Ontario. As the Service Centre Manager, you will establish operations while driving safety and customer support from inception.
NFI Group is launching a state-of-the-art Service Centre to support New Flyer, MCI, and Alexander Dennis products. This leadership role focuses on site startup and building an effective team and operational processes. You’ll partner with multiple departments to ensure facility readiness and create a performance-driven culture.
Key Responsibilities:
• Support the launch of the Brampton Service Centre
• Oversee hiring and team development activities
• Manage daily service operations and performance
• Ensure compliance with safety and operational standards
• Maintain customer relationships and resolve service issues
Requirements:
• 5+ years of leadership experience in service or operations
• Proven ability with technical teams and performance management
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office applications
• Experience in launching new facilities preferred
Lead the establishment and operations of a high-performing Service Centre at NFI Group in Brampton.
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📌 Service Centre Manager in Brampton (Ontario)
🏢 New Flyer
📍 Ontario
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