Become a pivotal part of Jim Pattison Collision & Glass as a Bodyshop Customer Care Representative in Winnipeg, Manitoba. Ensure a smooth and reassuring customer experience throughout vehicle repairs.
In this full-time job, you will guide customers by addressing their inquiries and managing expectations effectively. Strong communication skills and a comprehensive understanding of the collision repair process are essential for the ideal candidate to excel. Your role is crucial in bridging gaps between customers and the repair team.
Key Responsibilities:
• Act as the primary customer liaison during repairs
• Explain repair procedures and insurance information clearly
• Build meaningful customer relationships with empathy
• Oversee appointment coordination and documentation
• Work closely with repair teams for optimal service
Requirements:
• Experience in customer service within auto repair contexts
• Solid understanding of customer journey in collision repair
• Excellent communication and judgment skills
• Ability to multitask in a quick-paced setting
• Capability to foster teamwork in service delivery
Utilize your customer service skills to make a difference at Jim Pattison Collision & Glass.
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📌 Jim Pattison Collision Customer Care Role (Manitoba)
🏢 The Jim Pattison Auto Group
📍 Manitoba
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