Be the key technical support person at West Coast Reduction Ltd., helping to resolve IT issues and improve system efficiency across all divisions. This role emphasizes user support and proactive system maintenance in a collaborative workplace.

As an IT Technical and Application Support Specialist, you will address technical challenges for employees while ensuring user satisfaction. Responsibilities include resolving hardware/software issues, supporting application upgrades, and maintaining documentation for IT processes. Your positive engagement with users will reinforce team culture and operational effectiveness.

Key Responsibilities:
• Provide solutions for technical issues promptly
• Manage user support through effective coaching




• Assist in operating system and software upgrades
• Document processes for knowledge sharing within IT
• Participate in ad-hoc IT projects and on-call support

Requirements:
• 2 years of experience in technical support roles
• Excellent service orientation and ability to handle multiple tasks
• Proficient in Windows computer systems and Microsoft Office
• Familiarity with helpdesk systems is necessary
• Travel to other sites in Lower Mainland as required

Strengthen your IT support experience while enhancing WCRL’s technical operations.
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📌 West Coast Reduction IT Support Specialist (British Columbia)
🏢 West Coast Reduction
📍 British Columbia