Join our Mississauga team as a Claims Triage Specialist and enhance your skills in customer service and claims management. This in-office role supports high-priority claims triage.

You will be engaged in the claims process through documentation, data entry, and direct client engagement from 8 AM to 8 PM, Monday through Friday. This role plays a vital function in facilitating claims creation and fostering relationships across varying layers of our organization.

Key Responsibilities:
• Manage claim reports received via phone, email, and fax
• Triage notices according to service level agreements
• Identify loss events and respond appropriately
• Handle communications from multiple zonal email accounts
• Train business partners to strengthen internal capabilities

Requirements:
• 3 years’ experience in customer service roles required
• Insurance-related exposure is a plus
• Post-secondary education required
• Call center or queue experience preferred
• Proficient with MS Office tools

Leverage your customer service and claims expertise in this essential role in Mississauga.
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📌 In-Office Claims Triage Specialist Opportunity (Ontario)
🏢 Davies Group
📍 Ontario