Join ADB SAFEGATE as a Customer Success Specialist and build solid customer relationships while driving aftermarket sales. Your expertise will directly impact service quality and operational excellence.
As a Customer Success Specialist, you will be responsible for aftermarket sales support, managing customer inquiries, and ensuring product and service excellence. Your 2-5 years of customer service experience will help you engage seamlessly with clients, utilizing CRM systems for effective order management and follow-ups. This role is essential for maintaining customer satisfaction and driving sales.
Key Responsibilities:
• Assist in tracking orders and providing pricing quotes
• Uphold customer information in CRM systems
• Meet established schedules for order management
• Drive sales of products and services
• Respond to customer calls and written inquiries
Requirements:
• High school diploma with customer service experience
• Familiarity with order management systems
• Capacity to interpret operational rules
• French bilingualism is strongly preferred
• Excellent verbal and written communication skills
Channel your customer service skills and dedication to enhance ADB SAFEGATE's operational success and customer satisfaction.
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📌 Customer Support and Sales Specialist (Ontario)
🏢 ADB SAFEGATE
📍 Ontario
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