Become an IT Technical Support Specialist with Muskoka Algonquin Healthcare, ensuring top-notch security and availability of IT infrastructure. Provide essential Level 1 support for network, desktop, and telephony issues in a multi-site setting.

In this role, you will focus on supporting user accounts, system applications, and desktop management across South Muskoka and Huntsville District Memorial Hospitals. Your responsibilities include managing support requests, conducting end-user training, and offering guidance. Collaborate with third-party entities for complex issues and ensure compliance with service agreements.

Key Responsibilities:
• Ensure security and availability of IT infrastructure
• Provide Level 1 support for network and desktop issues




• Assist with user account management and training
• Manage desktop and network changes efficiently
• Coordinate with third-party support for complex resolutions

Requirements:
• Post-secondary education or equivalent experience
• Minimum 2 years of Level 1 IT support experience
• ITIL Foundation, CompTIA A+, or MOS certifications preferred
• Proof of immunization and legal entitlement to work in Canada
• Satisfactory criminal record check

Enhance your IT skills at MAHC by providing vital support and maintaining technological efficiency across healthcare services.
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📌 IT Technical Support at MAHC (Ontario)
🏢 Muskoka Algonquin Healthcare
📍 Ontario