Join a agile team as a Heavy Duty Truck Service Advisor, where you'll welcome customers and handle repair inquiries. Your role will focus on scheduling appointments, preparing estimates, and ensuring excellent service delivery.
As a Service Advisor, you will manage the workflow at our repair shop while communicating repair progress with clients. Additionally, you will coordinate with technicians, source parts, and monitor job schedules to enhance efficiency. Building strong customer relationships through professional communication is key to success in this role.
Key Responsibilities:
• Welcome customers and document their repair issues
• Schedule service appointments efficiently
• Prepare detailed repair estimates and gain approval
• Manage repair orders throughout their lifecycle
• Communicate progress and timelines to customers
Requirements:
• Strong understanding of heavy-duty trucks
• Excellent communication and customer service skills
• Ability to prioritize tasks in a busy environment
• Experience in a service advisor role preferred
• Proficiency in handling warranty claims and documentation
Become the trusted point of contact for customers, enhancing their service experience in our shop.
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📌 Heavy Duty Truck Service Advisor (Manitoba)
🏢 Autism Services
📍 Manitoba
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