Join TD Securities in Toronto as a Senior IT Support Analyst, where your expertise in application support drives our technology solutions forward. This role emphasizes incident management and proactive solution delivery.
In this position, you will play a key role in supporting Banking Operations technology applications in a follow-the-sun model. Your responsibilities include managing incidents, performing health checks, and ensuring changes are compliant with established procedures. Develop robust client relationships while contributing to a team-oriented environment focused on excellence and efficiency.
Key Responsibilities:
• Provide high-quality user support for IT systems
• Conduct proactive application health checks and incident management
• Ensure timely release of problem resolutions




• Facilitate compliance with TD's Change management process
• Manage scheduled tasks such as user attestations
Requirements:
• Knowledge of Compliance and Surveillance technologies
• Hands-on experience with VMware and cloud environments
• Proficient in scripting, SQL, and programming languages
• Understanding of ITIL practices and methodologies
• Excellent communication and collaboration skills
Support TD Securities' commitment to quality and innovation through your technical skills and problem-solving abilities.
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📌 Senior IT Support Analyst Toronto
🏢 TD Bank Group
📍 Toronto