Step into a pivotal role at BDO Canada as a Senior Consultant specializing in Dynamics 365 Customer Engagement. Located in the Greater Toronto Area, this position focuses on driving client value through expert advisory.

As a senior consultant, you will provide vital post-implementation support and advisory services for Dynamics 365 CE and Power Platform. The role encompasses transforming client engagement strategies by combining technical expertise with business insight to optimize outcomes and enhance ROI. Your contributions will shape the future of client service offerings.

Key Responsibilities:
• Oversee client success through measurable KPIs
• Conduct value-based reviews and health assessments




• Offer expert solutions for complex platform challenges
• Support Power BI analytics integration in Dynamics CE
• Identify and implement best practice recommendations

Requirements:
• 7+ years Dynamics 365 CE support experience
• 3+ years experience in advanced Power BI
• Understanding of governance and compliance standards
• ITIL certification preferred
• Solid client-focused communication skills

Utilize your Dynamics 365 CE and Power Platform expertise to support BDO Canada in enhancing client services.
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📌 BDO Senior Consultant - Dynamics 365 CE (Ontario)
🏢 BDO Canada
📍 Ontario