Take charge of claims insights as a Data-Driven Claims Manager at Allstate. Utilize your skills in data analysis to improve operational performance and customer service.
In this significant role, you will focus on claims performance insights and collaborate across departments to prevent and solve claims-related issues. You will partner with finance and analytics teams to develop comprehensive reports and findings, delivering critical insights that inform business strategies. By monitoring performance indicators and workforce management plans, your analysis will drive operational efficiency in supporting family security.
Key Responsibilities:
• Monitor and report on claims and operational performance
• Collaborate with teams for comprehensive insights
• Analyze data to identify claims challenges
• Communicate performance metrics to key stakeholders
• Oversee management of performance plans within the claims process
Requirements:
• Minimum 5 years of claims/data-related experience
• Skilled in MS tools, including Excel and Power BI
• Solid communicator, both verbally and in writing
• Post-secondary education preferred; CIP working towards is a bonus
Drive impactful claims performance initiatives and enhance operational objectives at Allstate.
#J-18808-Ljbffr