Join a agile team at The Westley Calgary Downtown as a Guest Service Agent. Deliver exceptional guest experiences and showcase your knowledge of local attractions and services.

This full-time position includes day, evening, and overnight responsibilities as a Night Auditor. You will be the face of the hotel, greeting guests, managing check-ins, and fulfilling requests with a welcoming approach. Your expertise in hospitality will be key to ensuring memorable stays in this boutique hotel.

Key Responsibilities:
• Register guests while accommodating special requests
• Block rooms and manage reservation details effectively
• Maintain accurate room inventory and housekeeping status
• Process guest accounts and ensure credit policies




• Provide concierge services and handle inquiries promptly

Requirements:
• Relevant customer service experience, hotel experience preferred
• Excellent communication skills and a friendly demeanor
• Strong computer skills, including Microsoft Office proficiency
• Adaptability in high-pressure environments
• Willingness to work flexible hours, including nights and holidays

Let your customer service skills shine and enhance guest experiences at The Westley Calgary Downtown Hotel.
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📌 Guest Service Agent for Luxury Hotel (Alberta)
🏢 Silver Hotel Group
📍 Alberta