Fuel your passion for technology at Tata Consultancy Services as a Technical Support Manager specializing in Banking applications. This role demands expertise in production management and ITIL processes.

As the Technical Support Manager, you will be responsible for the support and management of mission-critical banking applications in a fast-paced environment. Your hands-on experience in incident management, coupled with strong leadership skills, will ensure effective service delivery and compliance with regulatory standards.

Key Responsibilities:
• Manage support operations for critical banking applications
• Implement ITIL processes for incident management
• Conduct thorough Root Cause Analysis of system issues
• Communicate effectively with stakeholders and executives
• Ensure technology risk management and compliance

Requirements:
• Proven experience in BFSI sector application support
• Leadership experience in technical service environments
• Robust ITIL knowledge and incident management skills
• Familiarity with production management tools
• Excellent stakeholder communication skills

Shape the future of financial technology with TCS!
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📌 Technical Support Manager for Banking Applications (Ontario)
🏢 TATA Consultancy Services
📍 Ontario