Lead the concierge team as a Team Lead with FirstService Residential and make a difference in property management. Your expertise in customer service will shine every shift!

The Team Lead will train and oversee concierge staff, instilling a passion for excellence while managing peak concierge hours. This role requires at least two years of hands-on customer service experience and a commitment to problem-solving. Your guidance will empower the team to provide unforgettable service to residents.

Key Responsibilities:
• Supervise and train concierge staff effectively
• Be the main point of contact during peak hours
• Solve problems and foster a cohesive team environment
• Deliver high-quality customer service consistently
• Ensure safety compliance while patrolling the property

Requirements:
• Minimum of two years of customer service experience
• Experience in a supervisory role is preferred
• Solid written and spoken English skills
• Ability to speak Mandarin or Cantonese is an asset
• Capacity to work in varying conditions outdoors

Use your leadership and customer service skills to enhance the FirstService Residential community.
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📌 Concierge Team Lead at FirstService Residential (British Columbia)
🏢 FirstService Residential Canada
📍 British Columbia