Join Birchwood Collision Centre as a Hail Consultant and focus on enhancing customer experiences. This position requires a commitment to service excellence during hail repair interactions.

In the role of Hail Consultant, you will report directly to the Hail Centre Manager at Birchwood Collision. You will manage customer inquiries, ensure seamless communication regarding repairs, and complete all necessary paperwork for hail repair orders. Building customer relationships and ensuring their satisfaction is at the heart of your work.

Key Responsibilities:
• Address phone inquiries and walk-in customers
• Clearly communicate repair needs and estimated costs
• Complete paperwork for hail repair orders diligently




• Follow up with customers for feedback and satisfaction
• Embrace teamwork and collaboration within the service team

Requirements:
• Post-secondary degree in Business or a related field preferred
• Demonstrated relationship-building skills
• Solid attention to detail and organizational capabilities
• Proficiency with technology and Microsoft applications
• Valid driver’s license and a clean driving record

Bring your communication skills and customer care expertise to enhance the service quality at Birchwood Collision.
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📌 Customer-Focused Hail Consultant Position (Manitoba)
🏢 Birchwood Automotive Group
📍 Manitoba