Start your journey as a Bilingual Customer Claims Representative. Engage with customers, provide answers to inquiries, and process claims while ensuring impeccable service quality through effective communication.

This position requires strong problem-solving and organizational skills to manage a busy call center workplace. You'll be responsible for preserving accurate documentation and meeting performance targets while handling inquiries with empathy and professionalism. Your role is crucial in delivering exceptional customer experiences and addressing operational challenges.

Key Responsibilities:
• Guide customers through inquiries and claims processing
• Clearly document conversations and actions taken




• Ensure consistent customer service with minimal hold times
• Proactively address complex issues with empathy
• Manage workload under time-sensitive conditions

Requirements:
• Customer service and sales background preferred
• Insurance experience seen as beneficial
• High capacity for problem-solving and resilience
• Exceptional communication and interpersonal skills
• Flexibility for a 35-hour workweek

Become an integral part of our customer service team, supporting clients through the claims process with clarity and care.
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📌 Bilingual Customer Claims Representative (Newfoundland and Labrador)
🏢 Jobtailor
📍 Newfoundland and Labrador