Elevate customer interactions at Kotn as a Sales Lead. Deliver exceptional service while managing operations in a retail setting, ensuring quality and accessibility in every interaction.

In this role, you will provide unmatched customer experience and support all service streams at Kotn, a Certified B Corporation. Your responsibilities will include managing cash operations, leveraging sales reporting, and optimizing customer engagement through various channels. You will also supervise store operations when needed, driving sales while maintaining Kotn's values.

Key Responsibilities:
• Deliver best-in-class customer experience daily
• Support wholesale and omni-services from retail
• Manage cash operations and customer opt-ins
• Utilize reporting to enhance merchandising efforts
• Supervise store opening and closing operations

Requirements:
• 1-2 years of retail leadership experience
• Previous operations and merchandise experience
• Basic knowledge of Microsoft Excel
• Outstanding communication and interpersonal skills
• Passion for sustainability and ethical practices

Become the face of Kotn, making every customer interaction memorable.
#J-18808-Ljbffr

📌 Sales Lead at Kotn - Customer Experience (British Columbia)
🏢 Kotn
📍 British Columbia