Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary
The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing customers” needs and expectations regarding auto service maintenance and repairs.

A great Team!

Training and continued career opportunities

Profit-sharing (conditions apply)

Employee discount

Diverse, inclusive and safe working environment

Ongoing training and learning

Scholarship opportunities

Reward and recognition program

Group benefit plan (conditions apply)

On-site parking

Public transportation nearby

Working for an employer that”s involved in the community

Working for a locally owned business

And much more!!

Responsibilities:
Work under the direction of experienced Service Advisors to

Greet, assist and thank customers in a friendly manner, over the phone and in person.

Offer professional and knowledgeable advice to build customer trust and loyalty.

Listen actively to identify customer’s concerns and problems with regards to repair and maintenance of their vehicle.

Prepare work orders and review the estimated costs with the customers.

Manage customers” expectations of when their vehicle will be ready.

Act as a liaison between customers and Service Centre employees.

Schedule service appointments.





Will be regularly scheduled for parts and back-parts.

Ensure compliance with Health and Safety regulations.

Requirements / Skills

Enthusiastic about people and cars

Enjoys working under pressure

Willingness to be trained in automotive service, parts or back-parts

Ability to work shifts (days, evenings, week-ends and holidays)

Approachable

Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching

Ability to find solutions to problems, adapt and cope with challenging situations and make decisions

Robust communication and interpersonal skills

Ability to plan, organize, delegate and follow-up on daily tasks

Valid driver”s licence (asset)

Good working knowledge of COSTAR (asset)

Experience in a similar role (asset)

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Vacancy Type: New

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.

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📌 Assistant Garage Service and Parts Advisor – Meadowvale (Ontario)
🏢 Canadian Tire
📍 Ontario