Drive your career forward at Serco Canada Inc. as a Customer Service Agent. Support driver applicants with the Ontario Driver Examination process, ensuring productive service delivery and compliance.

In this role, you will assess eligibility for Driver’s Licences and evaluate essential identity documentation. Your tasks will include assisting with knowledge tests, scheduling road tests, and providing top-notch customer service. This position requires strong judgement and problem-solving skills in a rapid-paced environment.

Key Responsibilities:
• Assess applicant identity documents for validity and eligibility
• Provide information on Driver Examination services and processes
• Conduct vision tests and issue temporary licences




• Investigate record errors and initiate necessary corrections
• Adhere to safety and confidentiality regulations throughout

Requirements:
• GED or high school diploma minimum requirement
• Must possess a valid Ontario Class G driver’s licence
• Two years of experience in customer service field
• Knowledge of the Highway Traffic Act and related regulations
• Strong interpersonal communication and multi-tasking skills

Embrace this rewarding opportunity to support Ontario drivers by ensuring a smooth testing process at Serco Canada Inc.
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📌 Customer Service Agent for Driver Examination (Ontario)
🏢 Serco
📍 Ontario