Step into a vital role as a Document Clerk with FCT, offering hybrid work flexibility. Showcase your administrative skills while managing mortgage documentation with care.

FCT is excited to welcome a Document Clerk to its dynamic team. You’ll process mortgage documents, assist clients through calls, and monitor various workflows. This role emphasizes time management and multitasking to meet service level agreements while ensuring document accuracy and confidentiality.

Key Responsibilities:
• Manage processing of mortgage loan document packages
• Elevate discrepancies to clients and management promptly
• Oversee multiple mailboxes and conduct calls
• Respond quickly to client inquiries based on standards
• Recognize and recommend process improvements

Requirements:
• Minimum 6 months experience in customer service
• Familiarity with Excel, Outlook, and Word
• Strong verbal and written communication skills
• Ability to work accurately in a quick-paced setting
• Good judgment in handling confidential documents

Utilize your expertise in document management and customer service at FCT, where your contributions make a difference!
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📌 FCT Document Clerk - Engage in Hybrid Work (Ontario)
🏢 FCT
📍 Ontario