Become a key player at Intact as a part time Customer Accounts Representative, working within a hybrid environment in St. John's. Deliver exceptional customer support to brokers and clients during billing inquiries through effective communication.

As a member of our expanding team, you will provide dedicated service in a fast-paced call center, helping clients navigate billing concerns and ensuring accuracy in all transactions. Embrace the opportunity to grow within a supportive organizational structure focused on team success.

Key Responsibilities:
• Respond to customer inquiries regarding billing via phone
• Uphold call center standards and service metrics
• Process updates on banking and payment information




• Guide clients in using digital self-service tools
• Maintain a commitment to high accuracy in tasks

Requirements:
• One year of customer service experience in a call center
• Experience in billing is a significant advantage
• Excellent verbal and written communication skills
• Strong customer service orientation and detail focus
• Eligibility to work in Canada required

Deliver outstanding service through this hybrid role and develop your career with Intact as a Customer Accounts Representative.
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📌 Dynamic Customer Accounts Representative at Intact (Newfoundland and Labrador)
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📍 Newfoundland and Labrador