Pursue your career at goeasy as a Bilingual Collections Agent. Engage with customers compassionately while managing overdue accounts in both English and French to support their financial journey.
This role emphasizes your bilingual skills and collections experience at one of Canada's top employers. As a Collections Agent, you’ll be negotiating payment plans and leveraging technology to assist clients with their overdue financial obligations. Your empathetic approach will play a pivotal role in fostering positive customer relations.
Key Responsibilities:
• Conduct outbound calls for overdue account collections
• Negotiate repayment solutions with clients
• Maintain accurate records of collection processes
• Perform initial traces using online tools
• Manage delinquent account activities effectively
Requirements:
• Fluent in English and French
• 1-2 years experience in collections or call centers
• Knowledge of automated dialer systems is an asset
• Excellent verbal and written communications
• Proficient in MS Office and quick to learn recent software
Embrace the chance to make a difference with your bilingual expertise at goeasy.
#J-18808-Ljbffr

📌 Bilingual Collections Agent Role at goeasy (Mississauga)
🏢 goeasy
📍 Mississauga