Elevate customer service as an Assistant Manager of Operations at Mark's. Lead your team to excel in B2B operations and omni-channel experiences for an exceptional customer journey.
In this role, you will ensure compliance across all operational procedures while delivering top-notch service standards. This includes managing the scheduling of shipping, eCommerce fulfillment, and cash management, alongside coaching your team for optimal performance. Your leadership is crucial in creating effective communication and training plans for your department.
Key Responsibilities:
• Lead and coach team to meet service model standards
• Ensure timely order management and eCommerce fulfillment
• Implement operating procedures and compliance policies




• Manage shipping, receiving, and daily operations
• Prepare for annual inventories and compliance reviews
Requirements:
• 3-5 years of retail experience required
• Proven leadership and coaching abilities
• Exceptional communication and organizational skills
• Robust training and mentoring background
• High energy and drive to succeed
Become a part of Mark's legacy in retail and make a significant impact on customer experience and team development.
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📌 Operations Assistant Manager at Mark's (London)
🏢 Canadiantirecorporation
📍 London