Support patient outcomes as a Caseworker with Cencora in Canada, focusing on provider support and pharmaceutical services. This full-time role demands strong organizational and analytical skills.

As a Caseworker, you will handle project management and case oversight within the Innomar Strategies team. Your responsibilities include providing tele-support to patients and healthcare professionals while adhering to established protocols. This position requires a agile individual adept at managing multiple responsibilities effectively.

Key Responsibilities:
• Manage patient support cases and update documentation
• Implement case-management protocols and compliance programs
• Deliver telephone support related to funding and access issues




• Contribute to market research within the healthcare field
• Train incoming caseworkers to uphold service quality

Requirements:
• Minimum one year of experience in customer service
• Experience in the pharmaceutical field is advantageous
• Strong problem-solving and attention-to-detail skills
• Ability to manage multiple priorities effectively
• Comfortable with Microsoft Office tools

Enhance your career with Cencora and make a difference in the healthcare industry through effective case management.
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📌 Healthcare Caseworker Role at Cencora (Manitoba)
🏢 Cencora
📍 Manitoba