Join Houle as a Customer Support skilled specializing in Security Technology, located in Burnaby or Victoria. Play an integral role in ensuring customer satisfaction through excellent service and support.

Your focus will be on managing incoming service requests, dispatching technicians, and adhering to high service standards. With at least two years in a customer service environment, your organizational abilities will help maintain clear communication, effective billing, and project documentation processes. Collaborate with the security team to deliver seamless service.

Key Responsibilities:
• Provide excellent support to security service operations
• Handle phone calls and emails regarding service requests




• Schedule and prioritize work for Security Service Technicians
• Create and manage work orders and billing information
• Organize project binders and track delivery shipments

Requirements:
• High School Diploma required
• Two or more years in an administrative support role
• Understanding of security technology systems beneficial
• Proficient in MS Office apps and CRM platforms
• Strong organizational and interpersonal skills

Make an impact at Houle using your customer service and administrative expertise within the security domain.
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📌 Customer Support for Security Technology (British Columbia)
🏢 Houle Electric Canada
📍 British Columbia