Enhance your career as an Automotive Technical Support Specialist specializing in turbochargers. Offer comprehensive technical support, including troubleshooting installation issues, both online and via phone.

You'll serve as a key resource, delivering customers critical support related to turbocharger diagnostics and installation. Your role will also involve assisting the Customer Service and Sales teams with their technical inquiries. You'll provide valuable feedback to improve product quality and customer experiences through meticulous tracking and reporting of support metrics.

Key Responsibilities:
• Assist customers with technical support via phone and online
• Help the Customer Service and Sales teams with queries




• Report feedback on potential product issues to relevant teams
• Contribute insights for content and catalog enhancements
• Track monthly support metrics for performance analysis

Requirements:
• High School diploma or GED preferred
• At least 1 year of experience in automotive repair
• Knowledge of automotive aftermarket parts industry
• Proficiency in Microsoft Office programs
• Solid communication skills for customer engagement

Bring your mechanical aptitude and problem-solving abilities to excel in this technical support role.
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📌 Automotive Technical Support Specialist (British Columbia)
🏢 Cloyes Gear and Products
📍 British Columbia