Launch your career as a Customer Support Specialist at Clio in Toronto. This full-time position emphasizes delivering outstanding support to legal professionals using our technology.

In this role, you’ll tackle inbound inquiries through diverse communication channels, enhancing the customer experience. Ideal for early-career professionals and recent graduates, this position offers robust training and an opportunity to grow within a high-performing team. Your effective problem-solving skills will shine as you assist clients and foster their product knowledge.

Key Responsibilities:
• Handle support requests via phone, chat, and email
• Troubleshoot and resolve customer product issues
• Empower customers with effective solutions and tips




• Identify and assist customers seeking more products
• Relay customer feedback to enhance products

Requirements:
• Bachelor’s degree or diploma with a June 2026 cutoff
• Excellent analytic and communication skills
• Interest in legal technology and AI
• Team-oriented with a proactive approach
• Previous customer service experience valued

Support legal professionals with Clio through exceptional customer service and growth opportunities!
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📌 Customer Support Specialist at Clio Toronto (Ontario)
🏢 Themis Solutions
📍 Ontario