Elevate customer service standards as an Internal Customer Support Representative in the HVAC sector in Quebec. Deliver effective support and solutions to clients every day.

Our client seeks a passionate individual to assist customers with their inquiries related to parts and services. This role involves managing orders, communicating with suppliers, and ensuring thorough follow-ups from inquiry to resolution. Your detail orientation and ability to multitask will be critical for success in this role.

Key Responsibilities:
• Answer customer calls and emails promptly
• Provide expert advice on parts and service options
• Process orders and ensure follow-up communication
• Coordinate with suppliers and internal teams
• Notify customers when parts are received

Requirements:
• Background in HVAC, automotive, or related fields
• Excellent customer service and communication skills
• Robust organizational skills with a solution-oriented mindset
• Ability to handle diverse priorities effectively
• Fluency in French and conversational English preferred

This role offers a robust entry point into a growing field focused on technical expertise and customer satisfaction.
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📌 Internal Customer Support Representative (Quebec City)
🏢 NexWav
📍 Quebec City