Support Richcraft Homes’ mission in Oakwood, Ottawa as a Customer Service Representative. Foster great experiences by delivering exceptional service to homeowners and tradespeople.

This role within Richcraft Homes focuses on addressing the needs of homeowners effectively. The Customer Service Representative will coordinate with sub-trades to ensure timely service and resolution of concerns. Candidates should possess strong communication and organizational abilities, ensuring customer loyalty and satisfaction in all interactions.

Key Responsibilities:
• Resolve homeowner issues both before and after possession
• Coordinate services with relevant trades to expedite solutions
• Promote outstanding homeowner satisfaction and loyalty




• Respond to inquiries from homeowners with urgency
• Execute additional tasks to support company goals

Requirements:
• Post-secondary education, preferably in Administration or Construction
• Construction experience is a plus
• Robust organizational and time management capabilities
• Excellent communication skills in writing and speech
• Ability to travel as needed to construction sites

Embrace your passion for customer care and service excellence at Richcraft Homes.
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📌 Customer Service Representative for Homeowners (Quebec City)
🏢 Richcraft
📍 Quebec City