Join Fairmont Chateau Whistler as a Reservations Supervisor to enhance guest service quality. Lead communications and operations within a luxury resort setting, ensuring a memorable experience.

In this full time position beginning Winter 2026, you will supervise a team focused on Royal Service and Reservations. Your role involves not just leading but also training colleagues, managing customer feedback, and maintaining high service standards across departments for seamless communication and guest satisfaction.

Key Responsibilities:
• Lead Royal Service & Reservations agents effectively
• Conduct training for the team ensuring service excellence
• Address guest concerns promptly and adeptly
• Establish communication channels with Front Office,



Housekeeping, Engineering
• Facilitate management of room reservations and packages

Requirements:
• Prefer previous leadership experience in guest relations
• Mandatory experience in Reservations and Front Office
• Knowledgeable in Microsoft Windows applications
• Proven multitasking skills under deadlines
• Strong communication capabilities, both written and oral

Utilize your leadership skills to enhance guest experiences in this vital position at Fairmont.
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📌 Reservations Supervisor Role at Fairmont (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia