Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at [email protected]. Personal information will be kept confidential.

Last Date to Apply: September 4, 2026

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

About the Program The Recreation, Engagement, Action Connection Hub (REACH) Program supports the successful settlement and integration of vulnerable, multi‑barrier newcomer youth and young adults aged 15–25. Using an integrated, holistic, and participant‑centred case management approach, the program supports newcomer youth to build the skills and capacity needed to navigate key areas of their lives, including education, employment, mental health, family relationships, and community connection.

Hours & Conditions of Work

- Term Full Time
- 35 hours weekly
- Anticipated Term: September 7 2026 to September 7 2027
- This position works flexible hours including evenings and weekends.

Position Summary Wage Grid 13 - $30.86 to $32.18 per hour The Youth Outreach Settlement Worker supports the successful settlement of vulnerable and multi-barriered newcomer youth, ages 13-24. Through an integrated, holistic, and client-centered case-management approach, the Youth Outreach Settlement Worker supports the diverse needs of newcomer youth to gain the capacity and skills to navigate various spheres of life including education, employment, mental health, and family.

The Youth Outreach Settlement

Worker is preferably fluent in a second language and will provide individual outreach support, in-depth assessment and one-to-one and group work based on youth-identified needs.





The Youth Outreach Settlement Worker will support youth in identifying needs and strengths in order to create a wraparound service plan in response to youth-identified settlement goals.

The Youth Outreach Settlement

Worker will empower and support newcomer youth to overcome challenges created by cultural and background differences. They will act as a youth advocate and a bridge to relevant community resources when encountering adverse experiences such as social isolation, pre-arrival trauma experience, and interruption in schooling. The position requires a solid working knowledge of the issues newcomers face arriving in Canada as well as cultural sensitivity when supporting the various needs of vulnerable newcomer youth. This includes but is not limited to an understanding of the settlement process, English Language Learner system, and community mental health and family resources.

Responsibilities

- Providing one-to-one participant support, information and orientation of Canadian society, family integration, education and employment support, and recreation.
- Implementing activities for both individual and group models in order to support the unique needs identified by participants. Leadership in community engagement is another important piece of the Youth Outreach Settlement Worker’s responsibilities.
- Engaging with community service providers to ensure activities are relevant to identified community and youth needs.
- Documenting all activity tracking, case notes, and case management support.
- Expanding working knowledge on trauma-informed immigrant and refugee youth service provision.
- Collaborating alongside other PCRS youth programs to ensure service provision is robust and comprehensive.
- Collaborating and liaising with community service providers,



the Youth Outreach Settlement Worker will actively seek out opportunities for community involvement with newcomer youth. This includes but is not limited to community events, recreational opportunities, cultural celebrations, and volunteering and employment opportunities.
- Engaging in community presentations in various locations (such as schools and immigrant serving agencies) to actively promote PCRS Youth Newcomer Programs and the Surrey Youth Hubs.

What We Offer

- Equitable & Transparent Base Pay – we are a Certified Living Wage Employer (https://www.livingwageforfamilies.ca/living_wage_employers)
- Generous paid vacation, personal and sick time; additional paid time off for life events
- Additional paid holidays (ex. Easter Monday, Boxing Day)
- Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care
- Disability and Life Insurance Coverage
- Employee & Family Assistance Program including preventative health & counselling
- Membership in the Municipal Pension Plan with generous employer contributions
- Flexible schedules and earned day off program
- Full-day agency orientation and extensive training, with regular ongoing performance evaluations
- In-house digital and classroom learning opportunities; staff funding for career development
- Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more

Eligibility varies depending on employment terms and role requirements – details for this specific opportunity will be provided on request.

Experience

Required

- 2 year(s): Experience working with at-risk youth populations

Education

Required

- 2-Year Diploma or better in Child and Youth Care or related field

Preferred
- Bachelor's Degree or better in Child and Youth Care or related field

Licenses & Certifications

Required

- Use of a Personal Vehicle
- Driver's License Class 5
- Basic First Aid

Preferred
- FoodSafe Level 1
- Trauma-Informed Practice
- Mental Health First Aid
- MANDT Certification

Skills

Preferred

- Language: Any Non-English Second Language

📌 Youth Outreach Settlement Worker (12-Month Term) (Surrey)
🏢 PCRS
📍 Surrey