Join us as a Desktop Support Engineer and showcase your networking knowledge in a hands-on role. Solve complex technical issues while providing superior support.

This role demands a minimum of three years of IT support experience focusing on hardware and software troubleshooting. You should have a solid grasp of enterprise LAN/WAN setups and be capable of smart hand activities for network equipment. Proficiency in desktop applications and TCP/IP networking will be key in ensuring systems run smoothly and efficiently.

Key Responsibilities:
• Troubleshoot and resolve IT desktop issues proactively
• Provide smart hand support for hardware devices
• Analyze repeat call incidents for preventive measures
• Assist in managing client queries effectively




• Collaborate with IT staff to improve service quality

Requirements:
• Minimum 3 years of IT Infrastructure support experience
• Associate Degree preferred and CompTIA A+ certified
• Familiarity with ticketing systems like ServiceNow
• Robust communication and interpersonal skills
• Ability to lift and manage equipment weighing up to 50 lbs

Drive your IT support career forward by combining your networking capabilities with customer service excellence in our engineering role.
#J-18808-Ljbffr

📌 Desktop Support Engineer with Networking Skills (Quebec City)
🏢 Sky Systems, Inc. (SkySys)
📍 Quebec City