21 Aug
|
MNP
|
Burlington
MNP is seeking a Field Support Analyst to handle Tier 1-3 incidents and service requests from clients, both in office in Burlington or Mississauga and remotely. This role emphasizes strong customer service, SLA adherence, and ITIL-aligned processes within a multi-client MSP context.
The successful candidate will travel to client sites as needed, work full-time in-office, and contribute to knowledge base creation and problem management efforts. ITIL Foundations is required.
#J-18808-Ljbffr
📌 Field IT Support Analyst — Onsite MSP, Travel Covered (Burlington)
🏢 MNP
📍 Burlington