Elevate customer experience as an Assistant Manager at Mark's, overseeing operations and team development. Drive eCommerce excellence while ensuring operational compliance and service excellence across departments.
As the Assistant Manager for Operations, you will take the lead in coaching your team to fulfill customer needs effectively. This role is pivotal in managing eCommerce order fulfillment, determining scheduling compliance, and updating inventory processes. Your leadership will ensure that Mark's operates as a leader in retail service quality.
Key Responsibilities:
• Provide coaching to optimize customer service delivery
• Implement and communicate operational policies effectively
• Supervise eCommerce operations and cash management
• Assist in executing annual inventory schedules
• Promote a protected and inclusive workplace culture
Requirements:
• 3-5 years of retail experience required
• Strong training and mentoring capabilities
• Excellent communication and planning skills
• High energy and drive to exceed performance targets
• Basic skills in computer systems required
Bring your expertise in retail operations to Mark’s to create outstanding customer experiences and operational excellence.
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