Step into the role of Table Games Floor Supervisor at Hard Rock Hotel & Casino Ottawa. Oversee gaming operations and ensure top-notch service for a premier entertainment destination.

As a full-time Supervisor, your role will be vital in coaching Dealers and maintaining a lively gaming atmosphere. You will handle guest disputes and lead your team in delivering memorable experiences for all visitors. Excellent knowledge of gaming rules and customer service is required.

Key Responsibilities:
• Supervise Dealers and ensure compliance with policies
• Consult with management to adjust table limits as needed
• Monitor all gaming activity for safety and integrity
• Resolve guest complaints and maintain satisfaction
• Foster a positive work environment for team members

Requirements:
• One year in a supervisory role in table games
• At least two years as a Dealer or Floor Supervisor
• Familiarity with gaming management software
• Solid communication skills in English, French is a plus
• Capacity to lift 50 pounds regularly

Lead a team that delivers excellence at Hard Rock Ottawa, where music meets gaming.
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📌 Hard Rock Table Games Supervisor Role (Quebec City)
🏢 Hard-Rock-Hotel-
📍 Quebec City