Embrace the challenge of the Digital Services Manager role at Mercedes-Benz Canada on an 18-month contract. Spearhead the Digital Service Drive initiatives to enhance dealer efficiency and customer satisfaction.

This position requires a strategic thinker with a proven track record in dealer development and customer engagement. You will lead the implementation of digital service solutions and collaborate with various teams to support continuous improvement initiatives. Your commitment to innovation will help Mercedes-Benz maintain its position as an industry leader in customer experience and service excellence.

Key Responsibilities:
• Lead digital service strategy and implementation initiatives
• Collaborate with vendors and internal stakeholders




• Track dealer performance and strategize improvements
• Prepare comprehensive reports for senior management
• Conduct training to enhance program usage

Requirements:
• Business Administration degree or related discipline
• At least 5 years in management, including 3 in service roles
• Solid understanding of digital service platforms
• Robust problem-solving and communication skills
• Ability to manage multiple priorities under pressure

Making a difference at Mercedes-Benz means being part of a visionary brand focused on excellence and innovation.
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📌 Digital Services Manager at Mercedes-Benz Canada (Ontario)
🏢 Daimler
📍 Ontario