Join the Town of Canmore as a Customer Experience Agent, focusing on community recreation while delivering top-notch customer service. Engage with visitors and enhance their experience at various facilities.

In this role, you will be pivotal in promoting wellness as you interact with facility guests. Responsibilities include handling admissions, memberships, and providing detailed program information. Your contributions to training and team support will help elevate the customer service experience to new heights within the recreation team.

Key Responsibilities:
• Ensure welcoming and professional interactions with the public
• Accurately process memberships and program registrations
• Communicate effectively about facility services




• Assist in training current staff and handling cash reconciliation
• Utilize software systems for efficient management

Requirements:
• Minimum two years of customer service experience
• Intermediate First Aid certification preferred
• Strong skills in Microsoft Office, particularly Excel
• Proven ability to handle high-volume inquiries
• Availability for flexible shifts including holidays and weekends

Bring your passion for community service and customer engagement to the Town of Canmore's recreation team.
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📌 Customer Experience Agent for Recreation Services (Alberta)
🏢 Socket.dev
📍 Alberta