Elevate your career in hospitality at Best Western Plus Chocolate Lake Hotel as an Assistant Guest Services Manager. Be part of a agile team focused on outstanding guest service and workplace collaboration.

This leadership position requires a strong background in guest services, where you'll assist the Guest Services Manager with daily tasks and employee development. You'll lead by example, maintaining professionalism while ensuring guests receive top-notch support. Engaging with both guests and employees, you’ll foster a welcoming atmosphere and address concerns swiftly.

Key Responsibilities:
• Support day-to-day Front Desk operations
• Conduct staff training and mentoring
• Resolve guest complaints professionally
• Uphold hotel service standards
• Coordinate communication among departments

Requirements:
• High school diploma or GED is required
• Experience in Front Desk or Guest Services
• Previous supervisory experience is a plus
• Exceptional interpersonal skills
• Flexible and adaptable in crisis

Commit to excellence in guest service and employee engagement at Best Western Plus Chocolate Lake Hotel.
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📌 Guest Services Leadership Role at Best Western (Nova Scotia)
🏢 Best Western Plus Chocolate Lake Hotel
📍 Nova Scotia