Drive customer satisfaction as an Associate in Customer Service at Westlake, focusing on order management and client support in a contract role. Ensure a seamless experience for customers every day.

As a contracted Associate for 12 months, your responsibilities will include processing orders through JDE and ensuring timely updates to customers on their order status. You’ll establish yourself as a key liaison between customers and internal departments, guaranteeing compliance with SOX while managing documentation effectively.

Key Responsibilities:
• Accurately input sales orders into JDE, managing details and adjustments
• Handle various types of customer inquiries promptly
• Ensure adherence to SOX compliance processes with document verification




• Collaborate with sales reps for order updates and adjustments
• Participate in routine inventory checks and pricing updates

Requirements:
• Minimum of three years of experience in customer service
• Background in manufacturing desired but not required
• Solid organizational and communication skills
• Familiarity with sales order management systems
• Ability to multitask and prioritize responsibilities

Enhance your customer service skills at Westlake, where your role will support essential order processing and customer interaction.
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📌 Associate Role in Customer Service (Ontario)
🏢 Westlake Pipe and Fittings
📍 Ontario