Elevate technology operations at MindBridge Analytics as an IT Support Specialist in Ottawa, Ontario. Deliver exceptional technical support, focusing on user experiences and IT service excellence.

In this role, you will become the go-to resource for Level 1 and Level 2 technical inquiries, encompassing diverse responsibilities like managing Microsoft 365, supporting office technology, and facilitating onboarding. Your role will empower employees to utilize technology effectively and ensure a secure, efficient workplace.

Key Responsibilities:
• Address support tickets and resolve IT issues
• Configure user accounts and access management
• Support laptops, desktops, and mobile devices
• Maintain meeting room technology and troubleshoot systems
• Document processes and maintain knowledge articles

Requirements:
• 1-2 years of relevant IT support experience
• Familiarity with Microsoft 365 tools
• Effective communication skills with end-users
• Robust accountability and problem-solving skills
• Proficient in a fast-paced IT environment

Contribute to the future of finance with your technical expertise at MindBridge in Ottawa.
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📌 IT Support Specialist at MindBridge (Quebec City)
🏢 MindBridge
📍 Quebec City