Make a difference at Imperial Dade as a Customer Service Operator in Saint-Laurent, providing exemplary service and support to clients across Canada. This role involves multitasking and proactive engagement.

As a Customer Service Operator, you’ll be responsible for ensuring a smooth operational process, from order placement to post-sales support. Collaborate closely with various internal teams to meet customer needs and enhance their service experiences. Robust customer service skills and attention to detail are essential for excelling in this role.

Key Responsibilities:
• Facilitate communication with Canadian customers
• Process and track manual and electronic orders
• Manage account responsibilities with precision




• Ensure prompt order delivery and accurate billing
• Identify service improvement opportunities with management

Requirements:
• 1-3 years of relevant customer service experience
• Bilingual in English and French is required
• Strong organizational and problem-solving skills
• Proficient in Microsoft Office and other CRM software
• Ability to maintain composure in high-pressure situations

Join Imperial Dade and contribute to outstanding customer service and satisfaction.
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📌 Imperial Dade Customer Service Operator (Quebec City)
🏢 Imperial Dade
📍 Quebec City