Join TVO's commitment to education as a Customer Service Officer in Toronto. In this full-time role, you'll be pivotal in providing high-quality support to students throughout their academic journeys.

TVO Media Education Group is searching for an Administrative Services Officer within its Independent Learning Centre. This full time position is essential for addressing student inquiries about registration and course processes, ensuring that each learner's experience is seamless and positive. Your interactions will directly contribute to their educational success.

Key Responsibilities:
• Deliver exceptional front-line customer service
• Process student enrollments accurately and timely
• Maintain detailed documentation in Student Information System




• Resolve inquiries per service level agreements
• Work with academic teams to enhance student success

Requirements:
• Required Post-Secondary Diploma or Degree in Education
• 1 to 3 years of relevant customer service experience
• High-level interpersonal and organizational skills
• Proficiency in MS Office and data management software
• Availability for shifts between 9:00am and 7:00pm

Utilize your expertise in customer service to support TVO's educational mission.
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📌 Customer Service Officer at TVO (Ontario)
🏢 TVO Ontario Educational Comms. Authority
📍 Ontario