Lead transformative quality initiatives at Canada Life as an Associate Manager in Quality Assurance & Insights. Manage a team to enhance operational efficiency and create innovative quality solutions.

In this temporary full time role, you will guide Senior Business Operations Specialists and Lead Quality Analysts in driving process changes and implementing low-code automation solutions. Your substantial leadership experience combined with business acumen will be pivotal in executing the quality transformation roadmap and achieving measurable business outcomes.

Key Responsibilities:
• Direct a team toward evaluating operational improvement possibilities
• Own a pipeline for automation and technological advancements
• Support the multi-year roadmap for quality transformation




• Identify low-code solutions using advanced technology tools
• Collaborate with stakeholders for sustainable quality enhancements

Requirements:
• Proven experience in leading tech-driven transformations
• Strong capability to translate business issues into solutions
• Relevant educational background in Business, Finance, or similar
• Deep understanding of quality governance in financial services
• Excellent ability to manage and influence multiple stakeholders

Make a lasting impact on quality assurance and operational excellence at Canada Life.
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📌 Associate Manager, Quality Transformation at Canada Life (Ontario)
🏢 Canada Life
📍 Ontario