Elevate guest experiences as a Front Desk Agent at Coast Victoria Hotel & Marina by APA in Victoria, BC. Deliver top-notch customer service and administrative support to ensure guests feel welcomed and valued.

In this essential role, you will perform a variety of customer service and administrative tasks to facilitate check-ins, handle guest inquiries, and manage the logistics of group arrivals and departures. Your contributions directly impact the overall success of our hotel and the satisfaction of our guests.

Key Responsibilities:
• Provide outstanding customer service during guest check-ins and check-outs
• Handle guest concerns and inquiries with professionalism
• Assist with group arrivals, departures, and luggage storage




• Maintain and sort incoming mail and prepare courier packages
• Input data and produce reports for Front Office operations

Requirements:
• Minimum 1 year experience in a similar role
• Secondary School Diploma required
• Strong communication and interpersonal skills
• Beginner proficiency with MS Office Suite
• Ability to work flexible schedule including evenings and weekends

Become a crucial part of our team while sharing Coast's commitment to exceptional service.
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📌 Front Desk Agent at Coast Hotels (British Columbia)
🏢 Coast Hotels
📍 British Columbia