Member Services Advisory Agent (Quebec City)

Member Services Advisory Agent (Quebec City)

21 Aug
|
Desjardins
|
Quebec City

21 Aug

Desjardins

Quebec City

Drive client satisfaction in the role of a Member Services Advisory Agent at Desjardins. This full-time position focuses on providing expert advice and support for banking operations.

As a temporary advisory agent, your mission is to enhance the member experience by promoting Desjardins' services and guiding clients through their financial needs. You will help clients utilize digital tools and ensure they receive the personalized solutions they require. Building strong business relationships is vital to your success in this role.

Key Responsibilities:
• Guide clients in using technological banking tools
• Maintain business relationships through effective service
• Address and assist with fraud cases and concerns
• Stay knowledgeable about banking products and compliance
• Uphold standards for security and risk management

Requirements:
• High school diploma in a relevant field
• Minimum two years of related experience
• Consideration for other qualifications may apply
• Fluency in French is a must
• Robust customer service focus and communication skills

Bring your expertise and customer-centric approach to empower Desjardins clients.
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📌 Member Services Advisory Agent (Quebec City)
🏢 Desjardins
📍 Quebec City

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