Become a key player in travel as a Specialist in Travel Destinations with Air Canada Vacations in Montreal or Mississauga. Focus on destination management, service delivery, and customer engagement strategies.

The Specialist in Travel Destinations will oversee all logistical aspects of ACV’s vacation offerings. With a strong background in the travel industry, you will enhance customer experience by training local teams and optimizing service quality. Your role involves travelling to various destinations for service audits and managing supplier relationships.

Key Responsibilities:
• Train and coach local teams for consistent service delivery
• Ensure robust compliance with branding and operational standards
• Lead crisis management and operational assessments at destinations




• Evaluate service quality and identify improvement opportunities
• Collaborate with partners to enhance customer satisfaction

Requirements:
• Diploma in Tourism or relevant industry experience
• Minimum of 2 years in tour operations or travel
• Strong analytical and communication skills
• Proficiency in Microsoft Office and reporting tools
• Bilingual in French and English; Spanish is an asset

Enhance travel experiences as a Specialist in Travel Destinations with Air Canada Vacations.
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📌 Specialist in Travel Destinations (Ontario)
🏢 Socket.dev
📍 Ontario